Privacy Policy

Privacy Policy — TaxiAeroport Barcelona

At TaxiAeroport, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our taxi booking services, visit our website, or interact with us in any way. We are fully compliant with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and the Spanish Organic Law on Data Protection (LOPDGDD — Ley Orgánica 3/2018). Please read this policy carefully before using our services.

Who We Are — Data Controller Information

The data controller responsible for your personal information is:

Company Name: Taxi Aeroport Barcelona
Trading Name: Taxi Aeroport
Address: Carrer de Balmes 123, 08008 Barcelona, Spain
Phone: +34 936 946 200
Email: info@taxiaeroport.cat
Website: www.taxiaeroport.cat

If you have any questions about how we handle your personal data, you can contact us directly at the details above or email our Data Protection team at: privacy@taxiaeroport.cat

What Personal Data We Collect

We collect only the personal data that is necessary to provide you with our taxi booking and transportation services in Barcelona. The data we collect includes:

2.1 Data You Provide Directly

When you make a booking, contact us, or create an account, we may collect:

– Full name
– Email address
– Phone number
– Pickup and drop-off locations
– Travel date and time
– Number of passengers
– Payment information (processed securely — we do not store full card details)
– Special requests (child seats, extra luggage, etc.)
– Any messages sent to our support team

2.2 Data We Collect Automatically

When you visit our website, we automatically collect:
– IP address
– Browser type and version
– Device type (mobile, desktop, tablet)
– Pages visited and time spent on site
– Referring website (how you found us)
– Cookie data (see Section 7 for details)
– Location data (only when you grant permission)

2.3 Data From Third Parties

We may receive data about you from:
– Google Analytics (website usage data)
– Google Ads (ad interaction data)
– Payment processors (Stripe, PayPal)
– Social media platforms (if you contact us via Facebook, Instagram, or X/Twitter)

Who We Share Your Data With

Taxi Aeroport does not sell your personal data. We only share your data with trusted third parties when necessary to deliver our services:

Our Drivers

We share your name, phone number, pickup location, and drop-off details with your assigned driver so they can complete your journey safely and on time.

Payment Processors

Your payment information is processed securely by our payment partners (Stripe, PayPal). We never store your full card details on our servers. All transactions are encrypted using SSL technology.

Technology & Service Providers

We use the following trusted service providers who process data on our behalf:
– Google Analytics — website analytics
– Google Ads — advertising & remarketing
– WhatsApp Business — customer communication
– Mailchimp — email communication (with consent)
– Amazon Web Services (AWS) — secure data hosting All providers are GDPR-compliant and bound by data processing agreements.

Legal Requirements

We may disclose your data to law enforcement or regulatory authorities if required by Spanish or EU law, or to protect the rights and safety of our passengers and staff.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve your experience and analyze how our site is used.

Managing Your Cookie Preferences

You can control and manage cookies in the following ways: – Using our cookie consent banner when you first visit our website – Changing your browser settings to block cookies – Visiting www.aboutcookies.org for detailed guidance – Opting out of Google Analytics: tools.google.com/dlpage/gaoptout. Please note that disabling certain cookies may affect the functionality of our booking system.

Data Security

Taxi Aeroport takes the security of your personal data very seriously. We implement the following measures to protect your information: – SSL/TLS encryption on all web pages and forms – Secure payment processing — PCI DSS compliant – Regular security audits and vulnerability testing – Strict internal access controls — only authorized staff can access customer data – Secure cloud hosting with automatic backups – Staff training on data protection and GDPR compliance Despite these measures, no data transmission over the internet is 100% secure. If you believe your data has been compromised, be sure to get in touch with us immediately at privacy@taxiaeroport.cat.

International Data Transfers

Your personal data is primarily stored and processed within the European Union (EU). Where we use service providers based outside the EU (such as certain cloud services), we ensure that adequate data protection safeguards are in place, including: – EU Standard Contractual Clauses (SCCs) – Adequacy decisions approved by the European Commission – Privacy Shield certifications where applicable We never transfer your data to countries without adequate data protection laws.

Children’s Privacy Policy

Our taxi booking services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16 without verified parental consent, in accordance with GDPR Article 8 and Spanish LOPDGDD requirements. If you believe we have inadvertently collected data from a child under 16, please get in touch with us immediately at privacy@taxiaeroport.cat, and we will delete it promptly.

Marketing Communications

We will only send you marketing emails, SMS messages, or promotional offers if you have given us your explicit consent to do so. You can unsubscribe from our marketing communications at any time by:
– Clicking the “Unsubscribe” link in any marketing email
– Texting STOP in reply to any SMS
– Emailing us at: info@taxiaeroport.cat
– Calling us at: +34 936 946 200
Opting out of marketing will not affect your ability to receive booking confirmations and service-related communications.

Changes to This Privacy Policy

Taxi Aeroport reserves the right to update this Privacy Policy at any time to reflect changes in our services, legal requirements, or data practices. When we make significant changes, we will:
– Update the “Last Updated” date at the top of this page
– Display a notice on our homepage for 30 days
– Send an email notification to registered users We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of our services after changes are published constitutes your acceptance of the updated privacy policy.
Current Version: April 2026

Contact Our Data Protection Team

If you have any questions, concerns, or requests regarding this Privacy Policy or how Taxi Aeroport handles your personal data, please contact us:
Email: privacy@taxiaeroport.cat
Phone: +34 936 946 200
Address: Carrer de Balmes 123, 08008 Barcelona, Spain
Website: www.taxiaeroport.cat/contact We are committed to resolving any privacy Policy concerns promptly and transparently.

Book With Confidence — Your Data Is Safe With Us

Taxi Aeroport is fully GDPR-compliant and committed to protecting your privacy Policy. Book your Barcelona taxi today with complete peace of mind.

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